NOVAFIDELITY UK Support

How to: Upgrade your Firmware (X10, X12, X30 & X40)

Below you will can find step-by-step instructions on how to:

  1. Enable automatic updates

  2. Check for firmware updates

  3. Manually install/update firmware

  4. Force Install Firmware

 

To check the current firmware version, go SETUP->FIRMWARE->CURRENT VERSION. The latest firmware releases are listed on our Downloads page.

 

Note: Upgrading or re-installing the firmware does not affect the music you have stored on your X10, X12, X30 or X40. However it's always good practice to back-up your music before upgrading.


1. Enable automatic updates*

  • Go to SETUP -> FIRMWARE -> UPDATE AUTOMATICALLY
  • Select 'ON
  • Your unit will now check for new firmware when starting up and prompt you to install it if available.

*requires internet connection to check for new firmware

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2. check for firmware updates*

  • Go to SETUP -> FIRMWARE -> CHECK NOW FOR NEW FIRMWARE 

*option available on X12, X30 and X40 but not on the X10

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3. Manually install/Update firmware:

  • Download the latest firmware here
  • Unzip and copy the file to a USB memory stick or external hard-drive
  • Plug the USB memory stick or hard-drive into your X10, X12, X30 & X40
  • Go SETUP -> FIRMWARE -> UPDATE MANUALLY
  • Locate the firmware update file
    • Note: HDD1 refers to the internal hard-drive
  • Select the file and follow the prompts on screen 

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4. force install the firmware:

  • Download the latest firmware here
  • Unzip it - The easiest way to do this is to open the zip folder that you've downloaded and click and drag the .pkg file it contains onto your desktop

  • Rename the file to firmware.pkg (e.g. X3U-CA-1.1.0.r0069.pkg -> firmware.pkg or if you don't see the file extension X1-CA-1.4.0.r1760 -> firmware)

  • Put the firmware.pkg file into the root directory of a memory stick - if you are unsure what this means just put the firmware.pkg file on it's own on an empty USB memory stick

  • Plug the memory stick into your X10, X12, X30 or X40 and follow the steps below:

On the X10...

  • Turn your X10 off using the rocker switch on the back of the unit
  • Press and hold the Play/Pause/OK and Power buttons on the top of the unit
X10 firmware force install.jpg
  • Turn it on again using the rocker switch on the back of the unit keeping the Play/Pause/OK and Power buttons depressed until the firmware installation screen appears.
  • The X10 will then update the firmware and restart once complete.

On the NOVAFiDELITY X12...

  • Turn your X12 off using the remote of the on/off button on the top of the unit
  • Press & hold the OK/PAUSE/SCROLL knob on the front and the MENU Key on the top of X12 simultaneously
  • Turn the X12 On by pressing the POWER Button on the top of the unit
  • Keep the OK/PAUSE/SCROLL & MENU depressed for 5-6 seconds until the firmware update screen appears
  • The X12 will then update the firmware and restart once complete.

 

On the  NOVAFiDELITY X40 and NOVAFiDELITY X30...

  • Turn your X40 or X30 off so it's in standby mode
  • Press and hold the MENU button on the front of the unit
 
 
  • Then turn it on, keeping the MENU button depressed until the firmware update screen appears
  • The X30 will then update the firmware and restart once the operation is complete.